IT AUTOMATION ENGINEER
THE ROLE
Own the design, development, and deployment of automation solutions across IT operations, reducing manual work and increasing operational efficiency. This is a hands-on, execution-focused technical role that blends traditional systems/scripting expertise with modern AI-assisted development. Success requires robust technical fundamentals, comfort working across Windows and/or Linux environments, and the judgment to use AI tools to accelerate engineering work — not replace the engineering itself.
KEY RESPONSIBILITIES
AUTOMATION DESIGN & IMPLEMENTATION
- Design, build, and deploy automation scripts and workflows across IT service and operations processes
- Identify manual, repetitive, or error-prone tasks and convert them into reliable automated solutions
- Implement automation across ticketing systems, monitoring tools, provisioning workflows, and internal tooling
SYSTEMS & SCRIPTING
- Hands-on experience administering Windows and/or Linux environments
- Develop and maintain production-grade scripts (PowerShell, Bash, Python, or similar)
- Troubleshoot, debug, and harden automations running across mixed OS environments
AI-ASSISTED DEVELOPMENT
- Use AI tools (e.g., Copilot, Claude, ChatGPT) to accelerate code generation and speed up automation development
- Maintain full command of the underlying code and logic — able to read, validate, debug, and modify AI-generated code independently
- Treat AI as a productivity and speed multiplier, not a substitute for engineering understanding; this role requires an engineer who happens to use AI well, not an AI prompt operator
INTEGRATION & TOOLING
- Build integrations between internal platforms (PSA/RMM, ticketing, monitoring, cloud services) using APIs and webhooks
- Work with REST APIs and scripting interfaces to connect disparate systems into cohesive workflows
TESTING & RELIABILITY
- Test automations thoroughly before production deployment, including error handling and logging
- Monitor
📌 IT Automation Engineer (Pune)
🏢 Netrio
📍 Pune