Dozee is looking for a proactive and detail-oriented professional to manage client support, project execution, and reporting operations. The role involves handling end-to-end project management, preparing clinical and technical reports, ensuring data accuracy, and supporting teams via HubSpot and other tools. Candidates should have 2+ years of experience, strong communication skills, and expertise in operations, CRM systems, and Advanced Excel. This is a full time, on-site role (5 days/week).
Key Responsibilities
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Support the virtual command center team that escalates health alerts to hospitals and field ops.
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Assist hospitals and patients with setup process and problem resolution for smooth execution and scaling.
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Assist with the full operational execution of internal revenue generating compliance platform- Circle health.
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Coordinate with the field team whenever necessary.
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Build and manage relationships with nurses and patients.
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Provide analysis of frequent issues/alerts escalated and support the team in ensuring long time solutions are created to mitigate the same.
Skills
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Educational Qualification - PUC/Diploma.
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Minimum 4-5 years experience.
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Good communication and presentation skills. Must be able to articulate well.
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Prior experience of managing teams.
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Prior experience of setting up operations processes.
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Must have prior experience of CRM/IVR systems.
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Should have a reasonable understanding of operations.
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Should possess business acumen and should be results oriented.
About Dozee (www.dozeehealth.ai)
Vision & Mission
Save Million lives with Health AI
Dozee is India’s leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A "Made in India for the World" solution, Dozee has pio