The purpose of this job is to facilitate transactions at the branch, coordinate with stakeholders for faster resolution and minimal pendency at all times. The role will include scrutiny of legal and security related documentation of the customer, with relevance to legal tenability, marketability of security and sound security perfection. Handling of escalations & exception management, to conduct stakeholder meetings to overcome process gaps (if any), streamline processes and setup controls for a better operational efficiency. The role will validate process and system enhancements suggested and coordinate with Change Management / IT BSG team for initiating the process / system changes.
Key Result Areas
Supporting Actions
Pre Disbursement Activities
- o Prepare and issue required letters like sanction letters, amendment letters, ROI based on credit decisions/ sanction note within given timelines
- o Provide standard legal and security documents to the Relationship Manager, depending on type of product and security within stipulated timelines
- o Verify and execute complex documentation in full compliance with the internal standards and external regulatory requirements
- o Scrutinize customer documents to check if in order. In case of discrepancies, share details with Relationship Manager to complete/ rectify the documentation.
- o Check facility legal & security documents executed by the customer and ensure pre-activation check points are completed
- o Track and update PDDs and OTC in the system/ excel for current/existing release of limits.
- Ensure daily execution of documentation in full compliance with the internal standards and external regulatory requirements
- Ensure timely preparation and issuance of required letters like sanction letters, amendment letters, ROI based on credit decisions/ sanction note
- Ensure standard legal and security documents are given to the Business team, depending on type of product and security within stipulated timelines
- Ensure custo