Translate By Humans is in search of a highly organized, quick-learning, and committed Client

Service Expert with exceptional work ethics to attend to customer needs and ensure

seamless cooperation.

Requirements

âUnderstanding the type of inquiry, responding to them on time, and service oriented

manner. (Inbound Sales)

âEstablish, maintain, and leverage client relationships time to time.

âOversee projects from client acquisition to coordination with the operations team

and delivery of the final project to clients.

âBe the point of contact between the client and internal teams, and responsible for

accurately conveying the clientâs requirement to the internal teams.

âEnsure ongoing support for customer satisfaction and retention.

âEffectively manage accounts/client relationships through various activities such as,

Email, Meetings, LinkedIn reach out, and Calls.

âBe open to learning and utilising the latest technologies, services and tools.

âRespond to consumer issues that are brought to your notice and promptly address

them.





âShould be responsible to handle client calls and interpretation events as and when

required.

âAttending an event, being the main POC between the client and vendors throughout

the event.

âOnce the event is confirmed, create a project task and do the needful.

âKeeping track of the events and creating reports every month.

âMaintaining Vendor Database and building relationships with Vendors.

âContacting Vendors as and when the event is scheduled and should be able to judge

the right vendors for the event.

âGetting on Vendor Calls to understand their expectations and match our

requirements.

âUnderstanding the event details of the client, arranging Interpreters, and necessary

documents (NDA/Agreement), and attending the specific event.

âMaintain and strengthen relationships with existing and recent vendors through regular

communication, feedback, and further development plans.

âCustomer-oriented personality.

âExcellent Engl

📌 Business Development (Ahmedabad)
🏢 Translate By Humans
📍 Ahmedabad