Client Servicing (Bengaluru)

Client Servicing (Bengaluru)

31 Jul
|
DC Consultants
|
Bengaluru

31 Jul

DC Consultants

Bengaluru

Job Description:

Key Responsibilities:
- Managing clients end to end creating and making presentations ideating and coming up with solutions, concepts and ideas as per the client's brief.
- Guiding and assisting the client in selecting the right solution. Briefing and managing the operations teams coordinating event set-ups with vendors
- Whenever required creating cost estimates and invoices follow up for payments. To manage and execute multiple key accounts and event projects across the globe.
- Identify trendsetter ideas by researching industry and related events,publications, and announcements. Willingness to travel.
- Travelling onsite for execution, coordinating with vendors as per specification and within time lines and with short notice.
- Responsible for establishing relationship with the clients of the company.
- Build long-term relationships with current and existing customers.
- Responsible for attending meetings with clients or interacting with them via telephone or written communication.




- Responsible for overcoming the resistance of the clients and their objections to services.
- Responsible for advising the higher management about the client needs.
- Responsible for taking enquiry details from client accurately.
- Responsible for preparing and providing weekly scheduled of planned activities.
- Achieving 100% client satisfaction and client retention. Reporting and analytics.

Reporting and analytics.
- Analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to demand generation, pipeline forecast and trends, conversion rates, target account, market segmentation,etc.
- Calling the leads & arrange business meetings with prospective clients.

Skill sets:
- Bachelor’s Degree or a related field required
- Market knowledge
- Display Innovation, teamwork, adaptability & accountability at every aspect
- Communication and negotiation skills
- Ability to meet deadlines

📌 Client Servicing (Bengaluru)
🏢 DC Consultants
📍 Bengaluru

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