We're Hiring — Chief of Staff to the CEO @ factori.com

Company: Sushine Exports Private Limited (factori.com)
Location: Headquarters at Bannerughatta-to-Jigani Road, Begihalli, Bengaluru (on-site, full-time)
Reports to: Founder & Chief Executive Officer
Experience: 4 – 6 years
Compensation: Up to ₹ 12 LPA basis qualifications, experience, and current CTC.

About factori.com
Welcome to factori.com — The Factory for the World. factori.com is a global manufacturing and commerce platform that connects 500+ partner manufacturers across India with business buyers, brands, institutions, and entrepreneurs worldwide. Our vision is to onboard 100,000+ manufacturers globally by 2030. Our customers include Amazon, Apollo Hospitals, Asian Paints, Bharat Petroleum, Cult Fit, Decathlon, Indian Navy, Indian Coast Guard, ISRO, Jio-bp, JSW, L&T; Finance, Microsoft Learn, PhonePe, Samsung, Suzuki, Tata Capital, Tata Motors, Tata Projects, UltraTech, Wipro — and hundreds more.

About the role
The Chief of Staff to the CEO is a rare, high-trust seat at the Founder's table. You will be the CEO's most trusted operator on how factori.com runs — driving strategic priorities to closure, holding the leadership team to a shared operating rhythm, and building the people-and-process foundation that a company scaling to global ambition demands. This is a build-the-company-with-the-founder role — for someone who wants the fastest possible learning curve in Indian commerce today, and is willing to earn it.

What you'll own
Strategic execution.



Translate the CEO's priorities into projects, owners, and outcomes. Keep every major initiative moving forward and closed to the finish.
Leadership operating cadence. Design and run the reviews, meetings, and forums that keep the leadership team aligned and moving in one direction.
People & talent. Own the full lifecycle — hiring, onboarding, engagement, growth, and exits — supported by a team of recruiters who will report to you from Day 1.
Learning & Development. Design and deliver training and L&D; programmes across functions, so every team member is set up for success in their role.
Special projects. The most sensitive, cross-functional initiatives the CEO owns — from leadership hiring to strategic partnerships to critical operational resets — will land on your desk.
Communication. Own the CEO's voice inside the company — memos, town-hall content, and leadership communications that keep everyone on the same page.

What we're looking for
Must-have: 4–6 years of total experience, ideally across two or more of — Chief of Staff roles, HR / People, Training & L&D;, Strategy & Consulting, Business Operations at a growth-stage company.



Demonstrable examples of programmes and systems you have built. Excellent written and spoken English — you can turn complex conversations into clear memos, and hold a room of senior leaders. Comfort with structured frameworks, dashboards, HRMS platforms, and data-led reviews. Bachelor's degree in Business, Psychology, Engineering, Commerce, or a related field. MBA / PGDM is a plus.
Nice-to-have: prior work as Chief of Staff, Business Operations lead, or Strategy Ops at a growth-stage startup or founder's office; experience running training or L&D; programmes at scale; familiarity with modern performance-management frameworks and OKR / KPI systems.

Mindset we hire for: You care about the details — you believe every process, every meeting, every JD, every review deserves to be done well. You write well — good writing is good thinking. You are direct — you raise the hard question in the room, not after the room. You are ambitious — looking for the fastest possible path to a senior operating role. You are trustworthy — discretion is your operating baseline.

Where this can take you
This role is on a senior operating leadership over the next 24–36 months, with the Founder's personal sponsorship of your growth.

What you get
Up to ₹ 8 LPA CTC. Direct reporting line to the Founder & CEO. A recruiter team on Day 1, with room to build the function around you as we scale. A front-row seat at every key decision in one of India's most ambitious commerce platforms.

📌 Chief of Staff to the CEO (Immediate Joiners Only) (Bengaluru)
🏢 factori.com
📍 Bengaluru