Job Description We're Hiring || Manager (Mumbai)
n n Process: Sales & Solutions
n Designation - Consulting & Solutioning Manager
n Shifts: General Shift (Day)
n Working Days: 5 days a week, 2 week offs
n Location - Thane (But need to travel to Malad Site - when required)
n Education - Graduation (Mandatory)
n n Experience Required-
n n Minimum 3+ years of experience in Solutions / Presales role (BPO/ITES industry)
n Experience in handling RFP/RFI responses and client presentations
n Exposure to solution design, pricing, and deal support is mandatory
n Exposure to digital transformation and automation-led solutioning.
n n Responsibilities:
n Solutioning & Proposal Development
n n Understand client requirements (RFP/RFI/RFQ) and translate them into scalable solutions
n Design end-to-end solutions covering process, technology, staffing, pricing, and transition approach
n Develop high-quality proposals, presentations, and commercial models
n Collaborate with operations, Recruitment, Training, Quality finance, HR, and IT teams for solution inputs.
n n Presales Support
n n Partner with Sales/Business Development teams to support deal pursuits
n Participate in client calls, workshops, and site visits to gather requirements
n Deliver impactful client presentations, solution walk-throughs, and value propositions




n Support negotiations and closure of deals
n n Pricing & Commercials
n n Have an understanding of various pricing models (FTE-based, transaction-based, hybrid models)
n Ensure solution meets client expectations while maintaining profitability
n Conduct benchmarking and costing analysis
n n Market & Industry Insights
n n Stay updated on BPO trends, emerging technologies (AI, automation, analytics)
n Support creation of solution offerings and capability decks
n Contribute to thought leadership and differentiation strategies
n n Transition Support
n n Work with operations and transition teams to ensure smooth deal handover
n Provide inputs to transition planning and solution validation
n n Key Skills & Competencies:
n n Strong understanding of BPO/ITES processes
n Excellent solutioning and analytical skills
n Solid commercial acumen and pricing expertise
n Exceptional communication and presentation skills
n Ability to manage multiple bids and tight timelines
n Stakeholder management and collaboration skills
n Knowledge of automation/digital tools (RPA, AI, analytics) is a plus.
n n n Interested candidates can connect with-
n n n Simran Rana (HR) - (phone hidden)
n Or can share resume on
n

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