Job Description Role: Operations Executive
n Department: Soft Services / Technical Services / Manpower Services Operations
n Location: Mumbai / Navi Mumbai
n Experience: 4–8 years in Facility Management / Manpower Operations
n Role Summary
n We are hiring a proactive and structured Operations Executive to manage end-to-end operational control across 8 to 15 client sites within an assigned cluster. This is a field-active, accountability-first role responsible for daily manpower deployment verification, attendance accuracy, issue resolution, client communication, payroll input validation, site audits, and MIS reporting. The ideal candidate is not a data-entry person – they are an analytical operations controller who verifies field data, drives closures, manages clients, and ensures that every site is running at full contracted strength with zero service gaps.
n Key Responsibilities
n • Verify daily attendance across all cluster sites; identify gaps, absenteeism, and replacement requirements.
n • Coordinate manpower backfills and temporary replacements to maintain 100% deployment fulfillment.
n • Review field site visit reports daily; conduct independent site visits for ground-level verification.
n • Act as the primary client interface for operational issues, complaints, and manpower status updates.
n • Validate payroll inputs, OT logs, rosters, and leave records before payroll cut-off.
n • Maintain live issue trackers across all sites with owner, status, and resolution timelines.
n • Prepare and submit Daily Attendance Dashboard, Weekly MIS, and Monthly MIS reports on time.



• Coordinate toolbox talks, SOP refresher sessions, and induction training with documentation.
n • Ensure compliance with grooming, uniform, PPE, ID card, onboarding, and statutory documentation standards.
n • Review EOD updates from Field Executives and plan next-day priorities and site visit schedules.
n Required Skills
n • Multi-site manpower operations and deployment control
n • Client communication and complaint handling
n • Attendance and payroll verification
n • Excel, MIS, and reporting discipline
n • Issue tracking, follow-up, and escalation handling
n • Site audit and compliance monitoring
n • Team coordination and supervisory oversight
n • Operational pressure management
n Experience
n • 4–8 years in facility management, manpower services, soft services, technical services, or related manpower-intensive operations.
n • Minimum 3 years of direct multi-site manpower deployment and attendance control experience. • Prior experience in client coordination, payroll verification, OT management, and MIS reporting.
n • Team handling experience – managing Site Executives, Supervisors, or ground manpower teams.
n Education
n • Graduate in any discipline. Diploma or degree in Facility Management / Operations is preferred.
n • Proficiency in MS Excel, Word, and PowerPoint is mandatory.
n Preferred Industry Background
n • Facility Management | Housekeeping | Technical / MEP Services | Manpower Supply | Security Services | Hospitality Engineering | Industrial Services

📌 Operations Executive (Raigarh)
🏢 ACCORDIBLE
📍 Raigarh