Job Description

Purpose of the role
To provide operating and administrative support to senior leaders, simultaneously shaping and executing long-term strategic change, whilst helping to navigate complex challenges in the performance of their roles

Accountabilities
- Implementation of Target Operating Model, business development, and financial and non-financial resource allocation, providing strategic insight and thought leadership.
- Strategic support to and oversight of demand pipeline and the book of work, including assistance in the development and execution of strategic initiatives, projects, research, and analysis to support decision-making.
- Support to and guidance for operational efficiency and colleague/customer/client experience within the organisation, including the identification of areas for improvement, streamlining of processes, and implementation of best practices to enhance productivity, effectiveness and experience.
- Management of of people plan, talent development and succession planning including the identification of high-potential employees,



provision of mentorship and guidance, and support to leadership development and diversity initiatives.
- Communication with internal and external stakeholders, management of communication channels and ensuring effective coordination across different departments and teams.
- Participation in compliance activities such as SMR and other regulatory registrations/certifications, as well as support for crisis management and risk mitigation, including the development of contingency plans, coordination of responses to emergencies, and business continuity.
- Management of all organisational/team requirements relating to technology, real estate, people and communications in conjunction with relevant partners across the firm.
- Enablement of oversight of risk management and compliance with internal and external requirements, including internal Governance on critical control activities in partnership with the CCO te

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