Job Description:

Key Responsibilities

1. Lead Handling & Customer Interaction
● Handle inbound leads generated via Website, Meta, Google, and referrals.
● Contact customers promptly and understand their vehicle concerns.
● Provide technical guidance and explain MotoFyx's diagnostic and repair process.

2. Technical Consultation
● Interpret customer complaints and translate them into potential mechanical issues.
● Explain possible repair scenarios in a straightforward and trustworthy manner.
● Encourage customers to book inspections or workshop visits for accurate diagnosis.

3. Sales Conversion
● Convert enquiries into maintenance or inspection bookings and approved repair jobs.
● Build trust with customers through clear and confident communication.
● Follow up with customers on estimates, approvals, and pending decisions.

4. Workshop Coordination
● Coordinate with Operations and Technical teams to understand vehicle issues and repair scope.
● Communicate repair updates and technical findings to customers.




● Assist with customer walkthroughs when vehicles are inspected or delivered.

5. Follow-ups & Relationship Management
● Maintain disciplined follow-ups with leads and customers.
● Build long-term relationships with repeat customers.
● Ensure customers feel confident and informed throughout the repair process.

Candidate Profile

Experience

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We are looking for sales-first candidates with strong communication skills

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Automotive experience is not mandatory

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Candidates must demonstrate confidence, ownership, and closing ability

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Profiles with weak communication skills or purely backend experience will not be considered

Skills Required
- Strong communication and interpersonal skills
- Ability to explain technical issues in simple language
- Customer-first attitude
- Strong follow-up and closing skills
- Ability to manage multiple leads simultaneously

Reporting To: Sales Manager
Work Days: Monday to Saturday (Sunday Off)
Work Timings: 9:30 AM – 6:30 PM
Hiring Urgen

📌 Sales Executive (Mumbai)
🏢 DC Consultants
📍 Mumbai