Job Description Senior Account Manager – B2B Marketing Agency
n Location: Bangalore (On-site)
n Experience: 5–8 years
n Reporting to: Account Director / Business Director
n About Zensciences
n Zensciences is one of India's largest independent B2B marketing agencies, working with global enterprises and fast-growth technology companies. We blend creativity, digital, advisory, and storytelling to help brands build relevance, reputation, and recall in complex B2B environments.
n At Zensciences, account management is not just servicing — it is leadership, problem solving, delivery ownership, and long-term relationship building.
n Role Purpose
n This role exists to ensure that enterprise accounts are managed with strong ownership, operational discipline, responsiveness, and contextual understanding.
n Success in this role looks like:
n n strong client trust in enterprise marketing roles,
n smoother delivery,
n healthier account growth,
n stronger team coordination,
n and consistently high-quality output.
n n Key Responsibilities
n 1. Enterprise Marketing & Account Management
n n Build and manage strong working relationships with client stakeholders across B2B accounts
n Understand client business priorities, challenges, and marketing goals deeply
n Act as a key point of coordination between clients and internal teams
n Bring proactive thinking, recommendations, and contextual understanding into ongoing engagements
n n 2. Delivery & Operational Excellence
n n Drive smooth day-to-day delivery across creative, digital, content, web, and campaign workstreams
n Ensure timelines, quality standards, responsiveness, and operational expectations are consistently met
n Improve delivery coordination, planning, reviews,



and communication across teams
n Reduce operational gaps, rework, and workflow inefficiencies
n n 3. Business Growth, Revenue & Account Health
n n Meet revenue targets, support account growth through upsell opportunities
n Maintain visibility into account health, delivery risks, workload planning, and operational priorities
n Support business reviews, reporting, and internal planning discussions
n Help ensure accounts operate efficiently and sustainably
n n 4. Team Coordination & Leadership
n n Work closely with content, creative, digital, web, and production teams across projects
n Coordinate workflows and priorities across multiple stakeholders and timelines
n Mentor junior account managers or executives where required
n Build a culture of ownership, responsiveness, collaboration, and accountability
n n 5. Problem Solving & Communication
n n Handle delivery challenges, escalations, and changing priorities calmly and proactively
n Communicate clearly and effectively across clients, leadership, and internal teams
n Balance speed, quality, and stakeholder expectations in rapid-moving environments
n n Desired Skills & Experience
n n 5–8 years of experience in account management, client servicing, or project leadership roles within agency or marketing environments
n Strong understanding of B2B marketing and enterprise client environments
n Experience managing integrated workstreams across content, creative, digital, web, and campaigns
n Strong communication, coordination, and stakeholder management skills
n High ownership mindset with strong operational thinking
n Ability to manage multiple projects and priorities simultaneously
n Calm under pressure and comfortable handling ambiguity
n

📌 Senior Account ManagerB Marketing Agency (Bengaluru)
🏢 Zensciences
📍 Bengaluru