2. Developing and sustaining solid relationships with key customers
3. Build pipeline of new customers and maintain Key account relationships to build repeat businesses
4. Deliver Thomas Cook's Best in class services to clients
5. Align customer requirements to our delivery systems and handover meetings with Operations
6. Build brand value by demonstrating qualified practices
7. Ensure client collections are as per the agreed terms and conditions, cash flow management
8. Signing of MOU's / GFO's / SLA's for all projects
9. People Managers to periodically review the performance of the sales team
10. People Managers to establish and govern the sales organizations performance management system, which includes allocation of responsibilities, roles, setting right expectations of the team and drive complete accountability with results
11. People Manager to responsibly lead and handle change management
12.
Understand the industry best practices and consider implementing them as per business requirement
13. Responsible to build strong relationships with key influencers and decision makers across all corporate clients
14. Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
15. Acting as the main point of contact between key clients and internal teams
16. Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions
17. Updating sales funnel and participates in regular sales reviews in conjunction with the senior key account management
18. Regular updating of the information / data on the business system for MIS and follow laid down processes under the sales function of MICE Business
19. Submission & collection of important documents (such as GST certificates) to clients / file closing team for better control