Job Responsibilities:
- Handle guest check-in and check-out process smoothly
- Welcome guests and ensure excellent customer service
- Manage front desk operations, calls, and guest inquiries
- Handle room bookings, reservations, and billing process
- Maintain guest records and update hotel PMS system
- Coordinate with housekeeping and other departments for room status
- Handle guest complaints professionally and resolve issues
- Maintain front office cleanliness and discipline
- Prepare daily reports and assist in shift handover
Qualification:
- Graduate / Diploma in Hotel Management preferred
Experience:
- Minimum 1–2 years experience in hotel front office (preferred)
- Freshers can also apply if valuable communication skills
Requirements / Skills:
- Good communication skills (Hindi & English)
- Smart personality and presentable appearance
- Knowledge of hotel PMS and basic computer skills
- Polite, confident, and customer-friendly attitude
- Ability to work in rotational shifts
📌 Front Office Executive (Rohtak)
🏢 Webvi Achievers
📍 Rohtak
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