Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD

Business
Health Insurance
Unit
Aditya Birla Health Insurance Company Ltd
Location
Thane, G Corp
Poornata Position Number of the job

Reports to: Poornata Position Number
121411
Poornata Position Title of the job
Call Center – Team Leads

Reports to: Poornata Position Title
Head – Telesales
Function
Digital Sales
Reports to: Function
Digital Sales
Department
Digital Sales
Reports to: Department
Digital Sales
Designation of the Employee
Call Center – Team Leads
Designation of the Manager
Head – Telesales
Date of writing/updation of JD

1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines)
The purpose of the job is to direct and monitor activities of sales team to achieve targets, ensure closure of deals and take remedial action/plan to ensure target achievement in alignment with defined legal and ethical requirements of the organisation.

2) Dimensions:



Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.
Business Workforce Number
Particulars
FY 18
FY 19
FY20

Direct Reportees
20
20
20
GWP Target
Particulars
Unit
FY 18
FY 19
FY20
Net Issued Premium
In Rs million
15
18
24
FLS Productivity
FY 18
FY 19
FY 20
1.13
1.25
1.4

3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section

About the Health Insurance Industry –

While the current market sees more than 15 non-life players in the private space and 5 exclusive private players in the health insurance space trying to capture a sizable market share, the nationalised service provider (6) remains a solid competitor. In addition to this the business dynamics are such that the overall market on an annual basis which is to the tune of ro

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