Location: Hybrid Pune

Position Summary:

Bentley Systems is seeking a Senior Colleague Services Specialist (Automation & Process Engineering) with strong expertise in Microsoft Power Platform and HR process automation.

This role goes beyond traditional HR operations — it is focused on designing, building, and scaling automated HR workflows using tools such as Power Automate, Power Apps, and AI-driven solutions. You will be responsible for transforming manual HR operations into intelligent, automated, and data-driven systems.

You will work at the intersection of HR, technology, and process engineering, driving end-to-end workflow automation, system integrations, and data governance across global HR operations.

Responsibilities:
- Design, build, and deploy end-to-end automated workflows using the right technology capability for the needs of the use case (tools from the Microsoft Power Platform stack, AI agents or other RPA apps).
- Identify automation opportunities across HR processes and convert them into scalable automation solutions.
- Develop trigger-based,



event-driven workflows integrating HR systems (e.g., Workday, SuccessFactors), email, SharePoint, and APIs.
- Optimize existing flows for performance, reliability, and scalability.
- Collaborate closely with IT for the more complex automations that will require sophisticated programs, infrastructure set up or system integrations.
- Build automated reporting pipelines and dashboards (Power BI) for SLA and performance tracking.
- Use AI tools (either available general purpose LLMs and agents or purpose-specific commercially available apps) to increase effectiveness and to elevate the scope and complexity of the work that can be done by the team.
- Act as Power Platform SME, guiding stakeholders on best practices and feasibility.
- Create transparent and robust process documentation, establishing a strong foundation for knowledge sharing, consistency, and future automation.
- Ensure a seamless employee experience by

📌 HR Automation Specialist (India)
🏢 Bentley Systems
📍 India