Job Description:

We are having an urgent opening for the position of Store/Sales Manager for a reputed company in Automobile Servicing Industry in Navi Mumbai(Seawoods) location.

Store Operations
- Engage the customer and help the customer understand all the services that the store can provide
- Deliver services to the customer in line with standards set by 3M
- Compliance with the store operations manual. Also ensure compliance with Franchise Agreement/License at all times.
- Maintain the Customer interaction area, all bays, storage, tools, equipments and work area well organized and neat.
- Keep controllable expenses to a minimum (spoilage, store supplies, consumables, utilities)
- Complete all paperwork and transmit information to the corporate office in a timely manner
- Manages records of all important documents like Licenses, Credit card slips, Payment vouchers, Stock Registers, Invoice copies etc.
- Protect confidential information
- Maintain property and equipment to ensure employees have a safe and pleasant work environment.

Customer Service





A Good Customer Service is the main differentiator which enables customers to keep coming back to our stores for continued business. All activities, rules and norms for the store have been set keeping customer convenience and delight in mind. Store manager is expected to be the custodian of this. He should have the ability to pitch all treatments to the customer in a way that is more conversational than sales focused.
- Delight customer in every interaction, from greeting the customer to the point where the store delivers the car back to the customer. This would include, but not limited to-
- Exhibit a positive body language
- Have a friendly temperament and be helpful
- Provide prompt and courteous service
- Understand customers needs and wants
- Set example for Team members of excellent customer service; Train and set transparent expectations of excellent customer service from all his team members
- Building relationshi

📌 Store/Sales Manager-Navi Mumbai(Seawoods)
🏢 DC Consultants
📍 Navi Mumbai