Job Description:

We Are Hiring CRE In Ahmedabad.

Job Title: Customer Relationship Executive (CRE)

Key Responsibilities:

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Handle inbound and outbound customer calls and emails.

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Build strong relationships with new and existing clients.

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Resolve customer queries and complaints efficiently and professionally.

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Maintain accurate records of customer interactions and transactions.

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Collaborate with internal departments to ensure customer satisfaction.

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Follow up with clients for feedback and upselling opportunities.

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Maintain knowledge of products, services, and promotions.

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Provide timely updates to customers about order status or service progress.

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Meet or exceed customer service and satisfaction goals.

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Ensure all communication is professional, clear, and helpful.

Key Requirements:

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Bachelor's degree or equivalent preferred.

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Proven experience in a customer service or relationship management role.

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Excellent verbal and written communication skills.

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Ability to handle multiple tasks and prioritize effectively.

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Proficiency in CRM software and Microsoft Office.

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Robust interpersonal skills and a customer-centric attitude.

📌 We Are Hiring CRE In Ahmedabad
🏢 Mspire Ventures
📍 Ahmedabad