Key Responsibilities:
- Ensure delivery of financial statements as per the defined SLA for TAT and quality for clients assigned.
- Review (Detailed/High level) of financial statements prepared (P&L;, Balance Sheet, Cash Flow etc.) and record entries as necessary.
- Preparation of critical audit schedules and review (Detailed/High level) of the same as necessary.
- Review and track daily /weekly delivery schedule for financials. Coordinate with US accountants and or client as required. Ensure that the targets & client expectations are met.
- Trouble shooting - Clients issues / queries / escalations / team issues - Single point of contact for any issue related to assigned clients.
- Communicate with US counterparts / clients through calls and emails as required.
- Review and track the activity checklist for all clients.
- Ensure Successful completion of projects assigned on timely basis.
- Recent client setup – master setups, tracking of data/information received.
- Rigorous follow up for information & update.
- Ensure that activities are carried out and completed per transition plan.
- Regular review of progress with plan.
- Active involvement in transition call - planning stage and onboarding stage.
- Prepare SOPs/ Process maps/ SIPOC.
- Ensure preparation and regular updating of process maps, process notes/ SOPs/SIPOC.
- Ensure daily updating of delivery trackers.
- Ensure completion and timely delivery of monthly MIS and PLI calculations.
- Update and review client escalations in the standard escalation log and complete RCA.
- Update and review financial errors in the standard error log and complete RCA.
- Monthly preparation of dashboard for assigned clients.
- Identification of areas of process improvement
- Review the ongoing process and bring continuous improvement in process for efficiency & quality.
Requirements
- Excellent Accounting knowledge.
- Expertise in Microsoft Office and good speed on computers.
- Excellent Communication Skills and C