Job Description:

Roles and Responsibilities :

e Assist in the development of the sales plan. Prepare forecasts and KPI reporting for the

sales Team, for use in organizational planning, financial forecasting, budget setting and

strategic Planning
- Build and promote strong, long-lasting customer relationships by partnering with them and

understanding their needs
- supervise sales and assist to resolve all issues and recommend prevention of any issues in

processes
- Maintain qualified relationships with all customers within assign area and ensure

achievement of all revenue goals for profitability in sales
- Analyze all requirements of individual market areas and recommend strategies to increase

revenue & Profitability
- Develop and implement various sales programs to facilitate sales and assist to retain

customers to organization
- Ensure adherence to all industry standards for Sales

Analyze all information and ensure confidentiality for same
- Ensure compliance to all management activities




- Prepare reports for all customers on weekly and quarterly basis and provide support to all

sales and technical activities
- Ensure closure of inquiry within defined time frame to meet customer satisfaction
- Ensure timely submission of proposal / technical offers and other required details to the

customers for timely closure of sales order
- Closely monitor order execution status of Accounts assigned to team for OTD
- Update customers about the order status in a timely manner to avoid dissatisfaction with
- the delivery delay or any other technical gaps.
- Ensure to monitor Customer complaint redressal within the time frame to ensure timely
- closure of the complaint and resolution of customer complaints.
- Ensure successful dispatch of order to the customer by coordinating with concerned
- functionary and sharing customer insights.
- Escalate critical matter to higher level for timely resolution.
- Generate Sales report and MIS for HOD's and Management's review fo

📌 Marketing Manager (Delhi)
🏢 Actide International
📍 Delhi