This is a role for an experienced transport operations supervisor with a deep understanding of the transport business and a large network of drivers. Someone who is not only unafraid to be hands-on and work from the field but is also tech savvy to operate the latest transport management software from his desk.

About the company:

NVS Travel Solutions is a 19-year-old firm that provides mobility services pan India. In 2023, NVS has scaled to an owned fleet size of 900+ vehicles and also has its own in-house tech team, which has been building software solutions for the transport industry for the last 5 years, making the future of this firm bright and greener.

Job Responsibilities:-

Key Responsibility Areas (KRAs):

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Sourcing drivers and vehicles

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Ensure maintenance of vehicles

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Ensure driver discipline

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Reporting & MIS

Key Performance Indicators (KPIs):

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SLA & process adherence

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Performance on regular QC/ audits

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Number of Trips

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Customer satisfaction surveys (CSAT & NPS)

Job Role:

1. Route Planning and Optimization:





Develop and optimise transportation routes for efficiency and cost-effectiveness.

Implement strategies to minimise travel time and fuel consumption.

2. Fleet Management:

Oversee the daily deployment of vehicles to meet operational requirements.

Ensure proper maintenance schedules for all vehicles in the fleet.

3. Driver Management:

Supervise and coordinate the activities of drivers and other operational staff.

Provide guidance, training, and performance feedback to ensure a high standard of

Service.

4. Customer Service:

Ensure a high level of customer satisfaction by monitoring service quality and addressing

customer concerns.

Implement customer feedback mechanisms and take corrective actions.

5. Compliance and Safety:

Ensure compliance with transportation regulations and safety standards.

Implement and enforce safety protocols and training programs for drivers and staff.

6. Vehicle Inspections:

Conduct regular inspe

📌 Transport Supervisor (Hosur)
🏢 NVS Travel Solutions
📍 Hosur