We are looking for a dynamic and results-driven Accounts Manager & Client Servicing professional to join our team. The ideal candidate will be responsible for managing client relationships, ensuring client satisfaction, and driving business growth. This role requires strong communication, problem-solving, and organizational skills to manage multiple accounts effectively.
Key Responsibilities:
- Develop and maintain strong relationships with clients, acting as the primary point of contact.
- Understand client needs and ensure timely delivery of services that meet or exceed expectations.
- Understand the design work and assign to the team accordingly with realistic deadlines.
- Manage client accounts by coordinating with internal teams to fulfil client requirements.
- Conduct regular meetings with clients to review project progress and address any concerns.
- Identify new business opportunities within existing accounts to drive revenue growth.
- Resolve client issues and escalate when necessary to ensure client satisfaction.
- Stay updated with industry trends, competitor activities, and market dynamics.
Key Requirements:
- Strong communication, negotiation, and interpersonal skills.
- Ability to manage multiple clients and prioritize tasks efficiently.
- A proactive and customer-focused approach.
- Problem-solving skills with the ability to handle client concerns effectively.
- Experience in Ad agency / design firm is a plus.
Benefits:
- Competitive salary and performance-based incentives.
- Health insurance and other benefits.
- Opportunities for career growth and professional development.
- Agile and cooperative work environment.If you