We are looking for a highly motivated technology professional to drive Operational Excellence across our technology organisation. This is not a traditional project management role. Success in this role is measured by the ability to influence platform teams, drive accountability, identify improvement opportunities through data, and help engineering organisations improve resilience, reliability, availability and operational maturity.
Chance:
The ideal candidate combines strong operational and engineering understanding with excellent stakeholder management skills and a passion for continuous improvement. They should be comfortable working directly with senior technology leaders, challenging the status quo, and using AI and automation to improve productivity and simplify reporting.
This role is suited to individuals coming from Technical Program Management, Site Reliability Engineering (SRE), Technology Operations, Service Reliability, Engineering Operations, or Operational Excellence backgrounds.
Key Responsibilities
Drive Operational Excellence Across Technology
- Partner with platform teams and technology leaders to improve operational performance.
- Drive accountability for key operational excellence outcomes across engineering organisations.
- Facilitate structured reviews and action tracking across resilience, observability, support experience and operational effectiveness.
- Identify recurring operational risks and work with teams to implement sustainable improvements.
- Challenge teams constructively and influence prioritisation of operational excellence initiatives.
Data-Driven Performance Management
- Analyse operational data to identify trends, risks and improvement opportunities.
- Create executive-ready dashboards, scorecards and operational reporting.
- Define and track meaningful operational metrics and KPIs.
- Translate complex technical information into concise business-focused insights.
- Use AI-assisted analysis and automatio
📌 Senior Technical Project Manager (Pune)
🏢 Maersk
📍 Pune
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