We're looking for an experienced Team Manager – B2B Credit & Collections to lead our Order-to-Cash (OTC) operations and manage a team of 80+ members.
? Location: Chennai
? Shift: US Shift
? Experience: 12–20 Years
Key Responsibilities:
- Lead and manage a team of 80+ Collection and Credit professionals.
- Drive end-to-end Order-to-Cash (OTC), B2B Collections, Credit Control, and Accounts Receivable (AR) operations.
- Own team performance and ensure SLA/KPI targets are consistently achieved.
- Drive process improvements, operational excellence, and stakeholder management.

Required Skills:
✔ Order-to-Cash (OTC)
✔ B2B Collections & Credit Control
✔ Accounts Receivable (AR)
✔ Team Management (80+ team size)
✔ SAP (Invoicing, Contracts & Workflows)
✔ Stakeholder Management
✔ Process Improvement & SLA/KPI Management
Good to Have: Zendesk, Siebel CRM, and Visio.
? Interested candidates can share their updated resume or tag someone who would be a outstanding fit.

📌 Associate General Manager (India)
🏢 HCLTech
📍 India