As an EMTRoyale Consultant, you will be an integral member of the team responsible for designing luxurious, bespoke travel experiences for high net worth individuals (HNIs). This role demands a thorough knowledge of upscale travel destinations, a keen understanding of the unique needs of affluent travelers, and a commitment to providing exceptional travel advice and service. The EMTRoyale Consultant embodies our values of Creativity, Curiosity, Customer Focus, and Continuous Improvement, driving cutting-edge solutions that meet the elevated expectations of our discerning clients.
Role & responsibilities
- Tailored Travel Planning: Design customized travel itineraries based on individual client profiles, preferences, and luxury standards.
- Destination Expertise: Maintain in-depth knowledge of a wide range of exclusive destinations and upscale travel experiences worldwide.
- Client Relationship Management: Establish and nurture long-term relationships with high net worth clients, ensuring high satisfaction and repeat business.
- Travel Research and Recommendations:
Conduct detailed research to stay updated on luxury travel trends, destination insights, and exclusive offerings.
- Responsive Communication: Offer prompt and thorough communication with clients, including scheduled calls to discuss travel plans and updates.
- Problem Solving and Adaptability: Address and resolve any travel-related issues that arise, ensuring a seamless experience for the client.
- Sales and Negotiation: Utilize exceptional sales skills to promote high-end travel packages and secure bookings while meeting the client's needs and expectations.
- Marketing Insight: Collaborate with marketing teams to create enticing promotional materials specific to luxury travel experiences.
- Feedback and Improvement: Gather client feedback to refine and enhance the travel offerings and service delivery continuously.
- Professional Development: Stay informed about the global travel industry's