Job Title:
Senior UX Researcher
Role Overview:
Trellix User Experience team is seeking a highly skilled and experienced Senior User Experience Researcher to drive impactful user-centered insights for our cutting-edge cybersecurity solutions. You will lead complex research initiatives, strategically influence product direction, and mentor junior researchers, all while delivering actionable findings that solve critical cybersecurity challenges. Leveraging your deep expertise in research methodologies and your exceptional communication skills, you will empower cybersecurity professionals to excel in high-pressure environments. Join our diverse and energetic team and contribute to meaningful work that shapes the future of cybersecurity.
About the role:
- Lead complex, strategic research initiatives: Design and execute comprehensive research studies, including in-depth interviews, ethnographic studies, and advanced usability testing, to inform product strategy and design decisions.
- Employ advanced research methodologies: Leverage experimental design, ethnographic methods,
and statistical analysis to conduct rigorous contextual inquiries and validate design concepts.
- Drive product innovation: Translate complex research findings into actionable insights and strategic recommendations that directly influence product roadmaps and design direction.
- Mentor and guide junior researchers: Provide guidance, coaching, and mentorship to junior UX researchers, fostering their professional growth and development.
- Champion user-centered design: Promote and evangelize Trellix s UX principles and best practices across the organization, contributing to a culture of user-centricity.
- Collaborate with cross-functional teams: Partner closely with product managers, designers, and engineers to ensure research findings are integrated seamlessly into the product development process.
- Communicate research impact: Effectively communicate research plans, findings, and recommendations to stak