- Fault management/configuration of Cloud services - OTC service catalogue
- Coordination with Project teams for HLD/LLD/TOL/Design reviews
- Hand in Hand coordination with project for network integration activities
- Handle the Trouble ticket/CR within SLA
- Customer Issue handling and ensuring the end customer services are maintained
- MOP/WI preparation for the activities and new learnings
- Prepare, implement and verify the configuration and integration of a Node / System
- Coordinating with care team for finding and analyzing the RCAs
- Guiding team members to execute complex & critical configuration changes
- Tracking of issues related to tools and timely escalation as per pre-defined matrix
- Attending governance call with region and internal teams. Also responsible for analyzing and implementation of feedbacks from customers.

Key Technical Skillset: -
- Knowledge on Cloud Native Architecture and experience on Microservices, Containers & Orchestration (Kubernetes, Dockers).
- Live experience in deploying / managing the Cloud Infra using OpenStack.



VNF Management network functions on Kubernetes along with OpenStack & vCloudDirector (VMWare)
- Creation of new tenant
- Creation of current sub-tenant
- VNF/vApp onboarding using VNF image and packages (OVF, HOT, TOSCA formats)
- -VNF image onboarding and publishing into desired glance repository
- -VNF Creation of Server Resource Template(s) - VNF flavour(s)
- -Creation of cinder block volume storage -Creation of VNF networks (GUI or template)
- -Creation and updating of security groups applicable to VNF -Write HEAT template as per VNF Onboarding Design Input Template.
- -Onboarding HEAT template as package to VHA Cloud packages repository
- -VNF Instantiation (VM build) using Heat template
- -VNF validation and acceptance certification (VCA) artefacts and report
- vApp build using RHEL SOE & Required Flavour
- VNF backup and snapshot configuration
- VNF/vApp lifecycle management services. -Add & remove VM -Add remov

📌 Cloud Infra (Chennai)
🏢 Indovision Services
📍 Chennai