Responsibilities:
- Debt Recovery & Follow-up:
- Initiate contact with customers via phone calls, emails, SMS, and sometimes field visits (depending on policy and stage of delinquency) to follow up on overdue retail loan/credit card payments.
- Educate customers on their outstanding dues, applicable charges, and repayment options.
- Negotiate
📌 Officer - Collections Retail (Patna)
🏢 Ujjivan Small Finance Bank
📍 Patna
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