- Business/ Financials
- Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established for branches under his/her responsibility
- Implement, supervise and control effectiveness of commercial strategy to reach the productivity and growth targets established.
- Customer (Both Internal & External)
- Ensure customers are educated about all products/services offered by Ujjivan.
- Ensure lower customer attrition by providing different products as per customer requirement.
- Focus on lower TAT as per laid down standards.
- Internal Process
- Monitor health of portfolio
- Ensure, supervise the correct implementation of the credit procedures including all the respective tools
- Discuss strategies and changes in terms of products, capacity building, procedures etc.
- Innovation & Learning




- Ensure adherence to training man-days/ mandatory training programs for self
- Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self.
- Ability to drive sales performance. Will be required to manage customers of MSME loan at Branch level.
- Ability to engage with customers, colleagues & agencies providing valuation and legal opinion. Plan & execute Marketing and Sales promotion for MSME loans
- Awareness about different Liabilities, Insurance and loan products.
- Ability to speak and read regional language(s)- is desirable. Ability to communicate in English

📌 Relationship Manager (Bengaluru)
🏢 Ujjivan Small Finance Bank
📍 Bengaluru