The Debt Management Specialist is responsible for managing delinquent accounts recovering overdue payments and maintaining solid financial relationships with clients.
Duties and Responsibilities
Achieve collections target by visiting customers/ performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and legal guidelines are complied with while repossessing with the do timely allocation of the cases of the team be Profecient in excel. Daily tracking of the performance of the team accurate records of customer interactions and escalations promptly and effectively to resolve DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection and grooming of his direct reportee to enhance and polish their skill a team of collection officers to achieve overall problems encountered during the collection average collection reports to monitor and improve collection Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.
Required Qualifications and Experience
Achieve collections target by visiting customers/ performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and legal guidelines are complied with while repossessing with the do timely allocation of the cases of the team be Profecient in excel. Daily tracking of the performance of the team accurate records of customer interactions and escalations promptly and effectively to resolve DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection and grooming of his direct reportee to enhance and polish their skill a team of collection officers to achieve overall problems encountered during the collection average collection reports to monitor and improve collection Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.