Key responsibilities:
Contact & engage with customers with care & empathy & responding to their queries professionally
Handle customer queries and manage customer coordination
Approach all queries with a customer-centric attitude
Manage data and MIS reports
Offer exceptional customer service and satisfaction
Help build and improve processes
Adhere to set standards of TAT and SLA
Ensure customer satisfaction of the highest order
Demonstrate customer empathy during all interactions with customers
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel MS-Office Tamil Proficiency (Spoken) Telugu Proficiency (Spoken)
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
have minimum 1 years of experience
Other requirements
Freshers to 1 year’s experience in a customer support role
Can handle voice and non-voice processes (chat, email, phone)
Excellent interpersonal skills
Excellent written and verbal communication skills in English, Hindi, Kannada, Telugu, and Tamil
A quick learner
Ability to make high-quality decisions & multitask.
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 2,00,000 - 3,50,000 /year
Number of openings
5
About Gowelnext Solutions Private Limited
We are Gowelnext Solutions Private Limited, a medical service provider for corporate diagnostic centers. We have tie-ups with insurance companies.
Activity on Internshala
Hiring since June 2025
2 prospects posted
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