Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Dynamics CRM Technical
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage in troubleshooting activities, working diligently to maintain system integrity and enhance user experience across the organization.
Roles & Responsibilities:
Expected to be an SME.
Collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Expected to provide solutions to problems that apply across multiple teams.
Facilitate knowledge sharing sessions to enhance team capabilities.
Monitor system performance and proactively address potential issues.
Skilled & Technical Skills:
Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.
Solid understanding of application support processes and methodologies.
Experience with troubleshooting and resolving technical issues in business applications.
Familiarity with system integration and data migration techniques.
Ability to analyze system logs and performance metrics to identify areas for improvement.
Additional Information:
The candidate should have minimum 12 years of experience in Microsoft Dynamics CRM Technical.
This position is based at our Bengaluru office.
A 15 years full time education is required.