Company Description Luxury Hotel is a hospitality company originally based in Bengaluru known for delivering high-quality accommodations and guest services. The property emphasizes comfort, elegance, and personalized experiences for guests traveling for both business and leisure. Team members are encouraged to provide attentive service and maintain high operational standards across all guest touchpoints.

The company values professionalism, collaboration, and a welcoming atmosphere for both guests and staff.

Role Description The Assistant Front Office Manager is a full time, on-site role based at our Bengaluru location. This position supports the Front Office Manager in overseeing daily reception operations, including check-in and check-out, guest inquiries, and reservation coordination. The role involves supervising front desk team members, ensuring adherence to service standards, and resolving guest concerns promptly to maintain high levels of satisfaction.

The Assistant Front Office

Manager collaborates with other departments to coordinate guest requests, manages front office administration such as reports and documentation, and helps implement procedures that improve efficiency and the guest experience. This role also includes training and coaching front office staff,



monitoring performance, and assisting with scheduling to ensure adequate coverage at all times.

Qualifications

Strong front office and customer service skills, with a focus on customer satisfaction and effective guest handling.

Proficiency in office administration and front office operations, including documentation, reporting, and coordination.

Excellent communication skills for interacting with guests, team members, and other departments.

Prior experience in hotel front office or similar hospitality roles, preferably in a supervisory or lead position.

Familiarity with hotel property management systems (PMS) and basic reservation processes.

Ability to manage multiple tasks, prioritize effectively, and remain calm under pressure in a rapid-paced environment.

Strong problem-solving skills and a proactive approach to improving service and operational processes.

Diploma or degree in Hospitality Management, Hotel Administration, or a related field is preferred.

Flexibility to work shifts, weekends, and holidays as required by hotel operations.

Should have experienced in 5 star Luxury hotel background.

📌 Assistant Front Office Manager In Hotel Industry Bengaluru
🏢 Luxury Hotel
📍 Bengaluru