Crew Operations &
Reporting
Create, update, and publish crew rosters while ensuring compliance with internal policies.
Track and communicate roster changes and operational updates.
Manage crew feedback tracking, closure, and reporting.
Prepare and analyze monthly feedback trends with corrective actions.
Compile flight performance, incident, and irregularity reports.
Escalate operational issues and share reports with stakeholders.

Visa &
Documentation Management
Coordinate visa processing for crew, expats, and staff duty travel.
Track application status and ensure completeness of documentation.
Ensure compliance with visa requirements and timelines.
Prepare invitation letters and visa documentation as per guidelines.

Ticketing &
Travel Management
Manage staff duty travel including approvals, ticket booking, re-issuance, and cancellations.
Maintain international ticketing dashboards (routes, cost,



utilization, etc.).
Ensure adherence to travel policies and airline agreements.
Maintain expat travel records including visa status, travel history, and cost tracking.
Compile hotel contracting documents (licenses, KYC, agreements, GST details).

MIS &
Reporting
Monitor staff duty usage and compliance.
Publish regular MIS reports (weekly snapshots, utilization, exceptions).
Generate data and reports for audits and management review.

Procurement &
SAP Operations
Raise and track Purchase Requisitions (PRs) in SAP for travel, visa, and hotel services.
Ensure accuracy of GL codes, cost centres, and supporting documents.
Coordinate with finance and procurement for timely PR closure and payments.

📌 Associate Administration 3rd Party Payroll & Contractual Role Gurugram
🏢 INDIGO
📍 Gurugram