Role & Resposibilities
Coordinate and execute airfreight imports shipments from China, Vietnam and other countries into USA accurately and on time in line with customer requirements
Monitor shipments proactively, Track Shipments end to end and handle deviations, and ensure timely system updates including financial data in ZOHO system
Collaborate with Customer Care, Sales, and internal stakeholders to meet customer expectations
Ensure compliance with regulatory requirements, company policies, and industry standards
VERY IMPORTANT, ENSURE SHIPMENTS COMPLIANCE LIKE CUSTOMS DECLARATIONS ARE CORRECTLY MENTIONED
Identify and resolve operational issues, escalating where necessary
Work closely with warehouse, customs, and external partners for smooth shipment execution
Drive process improvements and support automation to enhance operational efficiency
Optimize costs while maintaining service quality and profitability
Process inbound and outbound shipment requests.
Verify product details, quantities, carton counts, addresses, and shipping methods.
Check courier labels before dispatch and ensure they are correctly placed.
Ensure old, incorrect, or duplicate labels are removed.




Review commercial invoices, packing lists, and other shipping documents.
Check packaging quality and request corrective action when protection is insufficient.
Review warehouse photographs and shipment proof before dispatch.
Verify high-value shipments, including quantities and serial numbers where required.
Coordinate with warehouses, couriers, freight forwarders, and the Operations Team.
Report incorrect labels, damaged packaging, missing cartons, or documentation issues immediately.
Maintain shipment checklists, tracking updates, and error logs.

Qualifiication
Bachelor’s degree in Logistics and experience in USA Air Freight Imports Process
Strong coordination and communication skills with a customer-centric mindset
High attention to detail with robust organizational and problem-solving abilities
Ability to work under pressure in a rapid-paced workplace
Proficiency in English (intermediate) and local language (fluent)

Pay: ₹25,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Air Freight Imports Executive Chennai
🏢 Resolve GSC
📍 Chennai