Responsible for patient admissions, registration, billing, payment collection, discharge billing, and providing courteous assistance to patients while ensuring accurate documentation and compliance with hospital policies.
Key Responsibilities
Handle patient registration, admission, and discharge formalities.
Generate accurate OPD/IPD bills and collect payments.
Coordinate with departments for timely billing updates.
Process insurance/TPA-related billing documentation.
Maintain billing records, receipts, and daily cash reports.
Resolve patient billing queries professionally.
Ensure compliance with hospital billing procedures and NABH standards.