Billing and Order Management Specialist The Billing/Order Management Specialist will play a outstanding role in overseeing and assisting with smooth end-to-end order management and billing processes. This position involves having a keen eye for detail and the ability to collaborate effectively with cross-functional teams to ensure seamless order processing and accurate client billing. The ideal candidate will also have a proven track record in delivering excellent customer service and resolving issues promptly.

Order Processing

Review, validate and process all order and sales contract information for completeness with high focus on accuracy.

Provide support and assist in the resolution & clarification of order information and invoicing.

Support period close activities by reviewing booking and sales reports to reconcile any discrepancies

Collaborate with internal teams for contract review,



order generation and potential billing issues

Billing

Assist with billing operations, including creating invoices for accuracy and compliance with company policies & procedures

Work closely with Accounts Receivable on billing discrepancies

Answer inquiries from customers by email

Skills required

NetSuite billing experience required, 2+ years

Basic knowledge of US accounting standards for revenue

Explicit and grammatically correct verbal and written communication skills

Ability to identify, analyze, and resolve issues in a timely manner

Familiarity with the overall quote to cash process

Proven ability to work autonomously

B2B SaaS/software industry experience, is a robust plus

📌 Billing Order Management Maharashtra
🏢 Sonata Software
📍 Maharashtra