We are looking for a highly skilled and motivated Customer Care Associate to join our team in Pune. The ideal candidate will have excellent communication skills, be able to work in a quick-paced setting, and provide top-notch customer service. As a Customer Care Associate, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction.

Roles and Responsibility
Handle customer inquiries via phone, email, or chat.
Resolve customer complaints and issues professionally and courteously.
Provide product information and solutions to customers.
Collaborate with internal teams to resolve complex customer issues.
Maintain accurate records of customer interactions and transactions.
Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores.

Job Requirements
Minimum H.S pass qualification required.




Good communication skill in English is essential.
Basic computer knowledge is necessary.
Ability to work in a team environment and collaborate with colleagues.
Robust problem-solving skills and attention to detail are required.
Adaptability to changing situations and priorities is crucial.

Perks and Benefits
Fixed shift timing for employees.
Weekly off provided.
Salary paid on time.
No bonds or contracts.
Training provided as needed.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Cce Kolkata (India)
🏢 RAIDMAX TECHNOLOGIES
📍 India