We are looking for a skilled Contact Centre Technical Architect with 2 to 3 years of experience to join our team. The ideal candidate will have a strong background in designing and implementing contact center solutions.

Roles and Responsibility
Design and implement scalable and productive contact center architectures.
Collaborate with cross-functional teams to identify business requirements and develop technical solutions.
Develop and maintain technical documentation for contact center systems.
Troubleshoot and resolve complex technical issues related to contact center operations.
Ensure compliance with industry standards and best practices for contact center technology.
Provide technical guidance and support to junior team members.

Job Requirements
Solid understanding of contact center technologies and trends.
Experience with designing and implementing large-scale contact center projects.




Excellent problem-solving skills and attention to detail.
Ability to work effectively in a fast-paced environment and meet deadlines.
Solid communication and interpersonal skills.
Experience working with international clients and teams is an added advantage.

About Company

Allianz is a leading global insurance company that provides innovative products and services to its customers. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Contact Centre Technical Architect Pune (India)
🏢 CareAllianz
📍 India