Role & responsibilities
Answer Client Calls: Serve as the main, friendly voice clients speak to when they reach out.
Explain & Convert: Clearly explain our services to clients and effectively guide them to buy or sign up for our services.
Ensure Satisfaction: Provide clear, helpful explanations to make sure clients are completely happy.
Resolve Issues: Handle client questions, complaints, and escalations quickly and professionally.
Track Details: Document all client interactions and keep neat records of your communication.

Preferred candidate profile
Language Match: Must belong to the Odia community or have native/fluent mastery over the Odia language.
Trilingual Fluency: Must speak, read, and write English, Hindi, and Odia fluently.
Location & Relocation: Must be currently living in Bangalore, or a resident of Odisha who is 100% ready to relocate to Bangalore immediately for this full time, in office role.
Communication: Possess excellent verbal communication skills with a qualified telephone etiquette.
Problem Solving: Ability to explain complex services simply and handle customer frustrations calmly.

📌 Client Relationship Manager Bengaluru (India)
🏢 Info Tech Solutions
📍 India