Key responsibilities
Support the development of change impact assessments, stakeholder maps, and readiness reports for international markets
Assist in creating communication materials, newsletters, FAQs, and leadership updates aligned with the CEFUT program messaging strategy.
Coordinate logistics and preparation for program sessions, workshops, leadership meetings, and training events.
Help design/create and maintain training content, user guides, and enablement materials in collaboration with SMEs and training teams.
Monitor market readiness indicators and track progress across workstreams to help identify risks, gaps, or dependencies.
Execute communication campaigns and ensure timely dissemination of information to relevant stakeholders.
Collaborate with country change teams to collect data, consolidate feedback, and support local change execution.
Assist in hyper-care activities postgolive by tracking user feedback, adoption blockers, and training needs.
Maintain change dashboards, reporting templates, and program documentation with consistent quality and accuracy.
Work closely with PMs, Product Owners,



and functional teams to ensure alignment between change, communication, and training activities.
Essential requirements
5+ years’ experience supporting large, complex programs end-to-end, ideally in a consulting, transformation, or cross-market setting, preferably with a focus on commercial and / or pharma industry experience.
Experience supporting change management, communication, training, or transformation programs.
Basic understanding of digital or CRM transformations and user adoption principles
Proven ability to collaborate across diverse functions and manage senior stakeholders.
Robust analytical, communication, and problem-solving skills.
Minimum of a bachelor’s degree, preferably in science, engineering, business administration, or economics
Desirable requirements
Exposure to large-scale technology transformation programs or enterprise CRM rollouts.
Experience supporting change management, communication, training, or transformation programs.
Foundational change management certification (e.g., Prosci, ACMP) or training.

📌 Change Manager Hyderabad (India)
🏢 Randstad
📍 India