The Collection Executive is responsible for contacting customers to recover outstanding payments, resolving payment-related queries, negotiating repayment plans, and ensuring timely collections while maintaining a qualified and customer-focused approach.
Key Responsibilities:
Contact customers regarding overdue payments.
Negotiate and follow up on payment commitments.
Maintain accurate customer records and collection updates.
Achieve daily and monthly collection targets.
Handle customer queries professionally.
Ensure compliance with company policies and regulatory guidelines.
Requirements:
Graduate in any discipline (preferred).
0–2 years of experience in collections, telecalling, or customer service.
Valuable communication, negotiation, and interpersonal skills.
Basic knowledge of MS Excel and CRM systems.
Pay: ₹18,000.00 - ₹25,000.00 per month
Perks
Health insurance
Work Location: In person
📌 Collection Executive Mahape
🏢 Cgreen
📍 Mahape
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