Follow up with customers for outstanding payments through calls, emails, and meetings. Ensure timely collection of invoices as per agreed payment terms. Coordinate with the Sales, Project, and Accounts teams to resolve payment-related issues.
Track ageing reports and prioritise overdue collections. Maintain accurate records of collection activities and payment status. Reconcile customer accounts and resolve invoice discrepancies. Share regular collection reports and MIS with management.
Escalate long-pending payment cases to the concerned stakeholders. Build and maintain positive relationships with customers while ensuring timely recovery.
Required Skills
Robust verbal and written communication skills. Good negotiation and follow-up abilities. Knowledge of Accounts Receivable (AR)
and collection processes. Proficiency in MS Excel and ERP/accounting software (Tally, SAP, Zoho Books, Oracle, etc. is an advantage). Ability to work under pressure and meet collection targets. Robust analytical and problem-solving skills.
Eligibility
Graduate in Commerce, Finance, Accounting, or a related field.
Experience: 2–5 years in collections, accounts receivable, or credit control. Immediate joiners or candidates with up to 30 days' notice are preferred.