We are looking for a highly skilled and experienced Collection Manager to join our team in Noida. The ideal candidate will have a robust background in lending collections and be able to manage teams effectively.
Roles and Responsibility
Manage and oversee the collection process for timely debt recovery.
Develop and implement strategies to improve collection efficiency and reduce delinquencies.
Lead and motivate a team of collection specialists to achieve targets.
Analyze data and metrics to identify trends and areas for improvement.
Collaborate with internal stakeholders to resolve customer complaints and issues.
Ensure compliance with regulatory requirements and company policies.
Job Requirements
Proven experience in managing teams and leading collections operations.
Solid knowledge of lending collections principles and practices.
Excellent communication and interpersonal skills.
Ability to work under pressure and meet deadlines.
Solid analytical and problem-solving skills.
Experience with collection management software and tools.
About Company One97 Communications Limited is a leading player in the industry, committed to providing exceptional services to its clients.