Ensuring timely collection from Customer, Solving any billing issues, Co-ordination with Sales team/ Delivery team etc. Job Responsibilities:
Follow-up and reminders for overdue accounts and keeping track on it and initiating Dunning as per policy.
Having frequent meetings with Accounts Manager (Sales Team), Projects Team/ Service Delivery team for any dispute, over ageing accounts, and Dunning post discussion.
Independently manage relationship with Key accounts of the Company
Ensuring healthy relationship with Customer and trying to resolve the problems in disputed billings.
Assisting, coordinating with Billing team for accounting of collection, TDS entries
Timely Reporting of Outstanding report to Management, Sales team and other respective stakeholders
Undertake applicable training as communicated from time to time.
Understand the organization’s expectations towards all management systems the company is certified for.
Participation in Risk assessment process, contribute in achieving departmental & management system objectives.
Adhere to confidentiality policy to safeguard sensitive company information, maintain trust with clients and partners, and ensure compliance with data protection regulations.
Perform their duties in the event of emergency as per roles in ERP/BCMS plan.
Assist in maintaining PIMS controls throughout personal data lifecycle. Valuable to have skills:
Knowledge of accounting and TDS
Positive Co-ordinator Behavioral Attributes: