We are looking for a proactive and result-oriented Collection Executive to manage customer payment follow-ups and outstanding receivables. The candidate will be responsible for ensuring timely payment collection, maintaining accurate records, and coordinating with customers and internal teams to resolve payment-related issues.
Key Responsibilities
Follow up with customers for pending and overdue payments.
Manage and track outstanding receivables and ensure timely payment collection.
Maintain accurate records of customer payments, invoices, and collection status.
Coordinate with Sales and Accounts teams for payment follow-ups.
Communicate with customers regarding outstanding invoices and payment schedules.
Resolve payment-related queries and discrepancies in coordination with the Accounts team.
Regularly update collection status and prepare collection reports.
Follow up through calls, emails, and other communication channels.
Escalate long-pending or critical payment cases to management.
Maintain qualified relationships with customers.
Ensure timely recovery of outstanding payments and achieve collection targets.
Required Skills
Collection & Recovery
Payment Follow-up
Accounts Receivable
Customer Handling
Negotiation & Communication
Outstanding Payment Management
Payment Tracking
Reporting
Google Sheets
MS Excel
Coordination
Qualification
Graduate in any discipline.
Valuable communication and interpersonal skills.
Basic knowledge of MS Excel and Google Sheets.
Experience
2–4 years of experience in Collection, Recovery, Accounts Receivable, or Payment Follow-up.
Experience in B2B collections or a manufacturing environment will be preferred.
Preferred Candidate Profile
Strong follow-up and negotiation skills.
Confident in communicating with customers.
Result-oriented and target-driven approach.
Good knowledge of payment tracking and receivables.
Ability to handle multiple customers and follow-ups efficiently.
Proactive, organised, and detail-oriented.
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📌 Collections Executive West Delhi
🏢 Picknpack
📍 West Delhi
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