30 Jul
|
balajijeweltrends
|
Mumbai
30 Jul
balajijeweltrends
Mumbai
Key Responsibilities
Handle customer calls, WhatsApp messages, and email enquiries.
Maintain and update customer records in the CRM system.
Follow up with customers regarding orders, deliveries, and feedback.
Coordinate with the Sales and Production teams for order updates.
Resolve customer queries and complaints professionally.
Maintain daily reports and customer interaction records.
Build long-term relationships with customers to improve satisfaction.
Required Skills
Valuable communication in Hindi and basic English.
Basic computer knowledge (MS Excel, MS Word, Email).
Customer handling and follow-up skills.
Positive attitude and problem-solving ability.
Time management and attention to detail.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Crm Executive Mumbai
🏢 balajijeweltrends
📍 Mumbai