Role & responsibilities

CRM Management
Maintain and update customer records.
Ensure CRM data is accurate and up to date.
Track customer interactions and follow-ups.
Generate reports from CRM and spreadsheets.

Customer Coordination
Coordinate communication between customers, the sales team and project sites.
Follow up for pending documents and approvals.
Resolve routine customer queries through timely coordination.

Documentation & Administration
Organize project documentation and digital records.
Maintain Google Drive folders and filing systems.
Prepare letters, reports and spreadsheets.
Ensure proper documentation of customer transactions.

Collections & Coordination
Track maintenance collections and payment status.
Coordinate with the accounts team regarding pending payments.
Maintain payment trackers and customer communication records.

Office Operations
Support daily office administration.
Coordinate internal tasks between different departments.




Maintain trackers and ensure operational tasks are completed on time.

Preferred candidate profile
26 years of experience in CRM, Administration, Office Operations or Customer Coordination.
Strong English typing and communication skills.
Marathi speaking is preferred.
Good knowledge of Google Sheets, Google Docs, Google Drive and Microsoft Excel.
Solid organizational skills and attention to detail.
Ability to manage multiple tasks efficiently.

Preferred Experience
CRM software
Real estate office operations
Customer relationship management
Documentation and administration

Perks and benefits
Reliable long-term career opportunity.
Qualified work environment.
Exposure to real estate development and operations.
Opportunity to grow with the organization.

📌 Crm Executive Pune (India)
🏢 Malpani Infra
📍 India