The successful candidate will be required to:
Work directly with clients to support various projects and solutions.
Extensive experience in the MS Dynamics
Supporting Dynamics 365 CRM in line with best practices.
Creating, modifying, and troubleshooting existing applications
Actively contribute to the continuous improvement of development processes that enhance the performance and quality of personal and team deliverables.
Work flexibly and imaginatively in a changing and evolving project setting.
Actively contribute to the continuous improvement of development processes that enhance the performance and quality of personal and team deliverables. Work flexibly and imaginatively in a changing and evolving project workplace.
Work to continuously improve the CRM operating settings, both on-premises and cloud.
Assist with maintaining the ongoing reliability, performance, and support of the CRM Environment.



This includes monitoring the operating environments, responding to incidents and problems
Provide direction, instruction and guidance to the Power Platform & CRM user base
Work across all functional areas of the organisation to identify how D365/CRM can add value.
Support and maintain process automations and Power Apps to drive efficiency in business processes

Technologies
Microsoft Power Platform (certified)
Dynamics 365 (certified)
SQL
FetchXML
Proficiency with Microsoft Excel, Word, PowerPoint.
Knowledge of Dataverse
Experience with of CRM systems
Understanding of how data flows between different CRM systems

Qualifications
Graduate

Additional Information
Excellent Communication Skills required.

📌 Crm Power Platform Dynamics Support Analyst Mumbai
🏢 NEC Software Solutions
📍 Mumbai