: Schedular – AMC TeamRole Overview The Scheduler will be responsible for coordinating customer appointments, assigning service tickets to the field team, and ensuring smooth communication between customers and internal teams. The role involves outbound calling, follow-ups, and managing basic escalations to ensure timely service delivery.

Key Responsibilities
Coordinate with customers to schedule and confirm appointments.
Assign service tickets to the appropriate field executives based on location and availability.
Follow up with customers and the field team to track ticket status and resolve basic escalations.
Make outbound calls on a daily basis for appointment reminders, confirmations, and updates.
Ensure accurate documentation and timely updates in the system/portal.




Maintain robust communication with internal teams to ensure smooth workflow.
Provide excellent customer service and support throughout the scheduling process

Skills & Qualifications
Valuable communication skills (Hindi/English preferred)
6 months - 1 year of calling or customer handling experience
Ability to coordinate and multitask
Basic computer knowledge (MS Excel, CRM/portal usage)
Solid follow-up and time-management skills

Key Competencies
Excellent follow-up discipline
Attention to detail
Time management
Team coordination
Customer empath

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Cse Customer Support Executive Baner (India)
🏢 SolarSquare Energy
📍 India