We are looking for a Customer Care Executive to handle customer queries, resolve issues, and deliver excellent service. The role focuses on maintaining customer satisfaction and building long-term relationships.
Key Responsibilities:
Handle customer inquiries via phone, email, chat, or social media.
Resolve customer complaints in a timely and skilled manner.
Provide accurate information about products, services, and processes.
Maintain records of customer interactions in CRM systems.
Follow up with customers to ensure issue resolution and satisfaction.
Escalate complex issues to the relevant departments.
Meet service quality standards and response time targets.
📌 Customer Care Executive Nagpur
🏢 MEB Pharma
📍 Nagpur
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.